Terms of service.
Terms of service.
Welcome to COWELLNESS — your trusted source for premium herbal supplements, organic skincare, vitamins, and wellness bundles. By using our website and shopping with us, you agree to follow these Terms of Service.
Please read them carefully.
✅ 1. Using Our Website
When you visit COWELLNESS, you agree to:
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Use our website for lawful purposes only.
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Provide accurate and complete information when placing an order.
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Not misuse our website or try to hack, damage, or interfere with our services.
✅ 2. Product Information
We work hard to provide clear, honest information about every product we sell.
However, please remember:
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Our products are not meant to diagnose, treat, cure, or prevent any disease.
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Always consult your doctor if you have any health concerns before using herbal supplements.
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Results may vary from person to person.
✅ 3. Orders & Payments
When you place an order:
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You agree to pay for your items using Cash On Delivery or approved payment methods (like M-Pesa).
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Once you confirm an order, you’re responsible for accepting delivery and paying the full amount due.
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We may refuse or cancel any order if we suspect fraud, misuse, or incorrect information.
✅ 4. Delivery
We deliver countrywide across Kenya.
We do our best to deliver on time — but delivery times may vary due to factors beyond our control (weather, logistics delays, etc.).
We are not responsible for any delays caused by third-party couriers, but we promise to help resolve any issues as quickly as possible.
✅ 5. Returns & Refunds
We accept returns and process refunds in line with our Return & Refund Policy, which you can read here (link to your Refund Policy page).
✅ 6. Privacy
Your privacy is important to us. By shopping with COWELLNESS, you agree to our Privacy Policy, which explains how we collect, use, and protect your information.
✅ 7. Intellectual Property
All content on this website — text, images, logos, product descriptions — belongs to COWELLNESS. You may not copy, use, or reproduce our content without our permission.
✅ 8. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page. By continuing to use our site, you accept the updated Terms.
✅ 9. Contact Us
Got questions about these Terms?
Reach out — we’re happy to help.
📞 Call or WhatsApp: +254 792 504 017
📧 Email: cowellness22@gmail.com
Thank you for choosing COWELLNESS — Natural Wellness Delivered.
