Privacy policy.

At COWELLNESS, your privacy and trust mean everything to us. We’re committed to protecting your personal details while you enjoy our premium herbal supplements and organic beauty products — all delivered with the convenience of Cash On Delivery (COD).

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✅ What We Collect

When you visit COWELLNESS or place an order, we may collect:

• Your name, phone number, and delivery address

• Your email address (if you sign up for our offers or newsletter)

• Details about your order and payment method (like M-Pesa confirmations)

• Basic website usage information (cookies and analytics) to help us improve your experience

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✅ How We Use Your Information

We use your information to:

• Process and deliver your orders quickly and correctly

• Contact you about your order or delivery status

• Improve our products, website, and service

• Send you special offers or updates (only if you choose to receive them)

We do not sell, rent, or share your personal details with third parties for marketing.

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✅ How We Keep Your Data Safe

Your information is stored securely and only accessed by trusted team members who need it to serve you. We use secure payment methods like M-Pesa and always follow best practices to keep your data safe.

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✅ Cookies & Tracking

Our website may use cookies to:

• Keep track of what’s in your cart

• Understand how visitors use our site

• Help us improve your shopping experience

You can always choose to turn off cookies in your browser settings if you prefer.

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✅ Third-Party Services

Sometimes, trusted partners — like our courier services or M-Pesa payment processors — may need certain details to complete your order. They only get what they need to do their job properly.

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✅ Your Rights

You can always:

• Ask what information we hold about you

• Update or correct your information

• Request that we delete your data (except what we must keep for legal reasons or order records)

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✅ Questions? Talk To Us

If you have any questions about this Privacy Policy or how we handle your data, we’re always ready to help.

📞 Call or WhatsApp: +254 792 504 017
📧 Email: cowellness22@gmail.com

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Thank you for trusting COWELLNESS — Natural Wellness Delivered, the Kenyan way.